FAQ

Q: What is a Vault Drop?
A Vault Drop is a limited release of curated vintage pieces. Once items sell out, they’re gone.

Q: Are all items authentic?
Yes. Every item is carefully reviewed to ensure authenticity and quality.

Q: What condition are the clothes in?
Most items are vintage, so slight wear is expected. Each product includes a condition rating.

Q: Do you accept returns?
All sales are final due to the limited nature of our drops.

Q: How does AI search work?
Our platform uses AI to identify styles, brands, and eras from images and tags, making it easier to find exactly what you want.

Q: How can I sell on Vaulted?
Sellers can upload items, and AI helps generate descriptions and categorize listings.

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